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“The Great Customer Resignation,” fueled by poor customer experience (CX) and a lack of customer centricity, is hitting businesses hard, new research from SugarCRM has found. The average customer turnover rate is now nearly one-third globally and 33 percent in the UK, meaning businesses are...
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Nutanix has published the findings of the recently commissioned IDC CXO Survey, outlining that while companies are building better digital habits and systems, a shift is needed from digital culture to value realisation. Surveying leaders across EMEA, the IDC InfoBrief, sponsored by Nutanix, From...
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Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021 across all industries and geographies, according to its Digital Maturity Index (DMI). The same survey found that organisations are reasonably aware of their digital needs, falling in the...
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Riverbed | Aternity unveils that nearly half (42%) of all IT decision makers (ITDMs) and 38% of business decision makers (BDMs) in the Financial Services sector believe that over 50% of their workforce will remain hybrid post-pandemic.
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The Veeam Data Protection Trends Report 2022 finds that 67% of businesses are turning to...
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2021-2025 program launched a year ago delivers on first year expectations.
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SOTI Global Report finds almost half (45%) of enterprises are failing to leverage mobile technology...
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Zuora has released the latest Subscription Economy Index™ (SEI) report, which found subscription...
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SAS research also identifies strategies to capitalise on this pivotal moment and empower data...
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Collaboration will support Permanent TSB to improve and speed innovation in banking services.
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As the UK economy seeks to ‘build back better’ from the Covid-19 pandemic, connectivity funding...
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A fifth of employees believe their organisation has held back from modernising its processes with...
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Wipro to drive digital workplace services for ABB’s employees worldwide.
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EuroEXA meets the requirement for an energy-efficient compute platform for AI and data-driven...
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Contentstack and Sputnik Digital, a digital engineering agency have joined forces to serve best...
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