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ICT Management News Videos Expert Opinions

UK companies slow to embrace digital transformation

New Digital Effectiveness Index reveals companies with successful digital transformation strategies benefit from double the revenue growth compared to mainstream organisations.

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Sumerian research reveals UK businesses exposed to significant risk of critical outages

Eighty-five percent of business have experienced critical outages in the past 12 months with three in every ten due to capacity issues.

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Improving hosed application performance

ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of their hosted applications, including Microsoft NAV and Microsoft CRM which together account for more than half of ACS’ annual revenue.

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DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Videos

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

How to build an AI SRE agent that solves production incidents like a team of engineers

By Pejman Tabassomi, Field CTO for EMEA at Datadog.

Competing for Data Centre Talent and Building Your Own Pipeline

TES Power’s Operations Director, Martin Brannigan, discusses the challenges in talent shortage.

Future-proofing data centres: The hidden power of adaptable infrastructure

Operational sustainability in the data centre industry is increasingly dependent on infrastructure that can evolve without disruption, such as cooling pipework systems that can be easily maintained or rerouted...

Preparing Cryptography for the Quantum Era: Why Waiting Is the Biggest Risk

By Michael Fasulo, Senior Director of Portfolio Marketing, Commvault.

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