Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...
Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

Expert Opinions

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...
By Chris Riche-Webber, VP of Business Intelligence and Analytics, SmartRecruiters.
By JP Buzzell, chief data centre architect at Eaton.
By Marcel Reifschneider-Hicker, Associate Director, BCS Consultancy.