Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

Read More

Videos

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...
Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats often without the dedicated resources or in-house expertise...
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

Expert Opinions

By Peter Miller, sales manager and refurbished technology expert, at ETB Technologies.
By Graham Jarvis, Freelance Business and Technology Journalist.
By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.
Straightline Consulting’s Craig Eadie discusses how the rapid rise of hyperscale and AI-driven data centres is amplifying project complexity and risk, and why comprehensive commissioning from day one is now...