Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
Data Centre World Frankfurt 2026
Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...
James Earl, CEO of Future Energy Networks (FEN), outlines how gas networks received well over 100 connection enquiries from data centre developers in 2024 and 2025. Published by FEN – the representative body...

Expert Opinions

By Derek Slager, Co-founder and Co-CEO, Amperity.
By Ciaran Flanagan, Vice President & Global Head of Data Center Solutions & Services, Siemens.
The MSP Channel Insights Roadshow Dublin 2026, held at The Samuel Hotel, brought together MSP and IT leaders to examine the realities of growth on the ground. The discussion focused on building sales and...
By Sarah Beechey, Practice Leader Data Center & AI, SHI.