Digitalisation World

Companies’ reliance on IT Managed Services increases in 2023

Published in AI Cloud + MS Data Analytics DC Facilities + Colo Digital Business Networks + Telecoms Quantum Computing Security + Compliance Storage + Servers

IT channel partners selling managed services are poised for robust growth in 2023, with a new forecast predicting global expansion of 12.7 percent, up from US$419 billion in 2022.

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Expert Opinions

Unlocking the goldmine of conversational data

By Amitabh Misra, Chief Technology Officer, Sprinklr.

Why software quality needs to be a board-level responsibility

By Carl Andrews, CEO, Original Software

Thinking like a threat actor: Why MSPs must look beyond the visible attack surface

In an exclusive interview with Rik Ferguson, VP of Security Intelligence at Forescout, it becomes clear that effective cybersecurity now demands more than compliance and regular practice. To stay ahead of...

The Control Paradox: Why Regulated Industries Must Rethink AI in Security Operations

By Brett Candon, VP International at Dropzone AI

Quantum Computing News Videos Expert Opinions