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Customer service plus social media equals `impatience’.

A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings

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Checking software licences for free

Express Metrix has decided to give away a sawn-off version of its enterprise SAM solution, aimed at helping SMBs and larger enterprises test for underpaid and overpaid software licences before finding out the hard way with a software audit

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X-IO hammers down Kingfisher storage costs

Europe’s largest Home Improvements Retailer chooses X-IO’s ISE storage solution to stabilise IT infrastructure.

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Big business fails to get to grips with big data, says KPMG

An overwhelming majority of senior executives across the world’s largest organisations accept that their long-term business success will be based on understanding the growing amount of data at their disposal - yet despite recognising its value, fewer than 1 in 10 believe they are in a...

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Türkiye Finans Banks on Opengear

Opengear Certified Partner CTS Bilisim helps Turkish banking group in first phase roll out to...

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Schneider Electric ranks tenth in Global 100 Most Sustainable Corporations

Schneider Electric has been awarded, for the third consecutive year, by the Corporate Knights world...

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Granite additions

Riverbed Technology has announced Riverbed® Granite® 2.6 with new features that support...

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‘Next generation’ Power Analysis Platform

There is a necessity within modern datacentres for a more comprehensive, in-depth understanding of...

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ManageEngine debuts Cisco AVC Monitoring, iPad App, network security fortifications

ManageEngine has announced a suite of upgrades that are immediately available for key applications.

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Calligo CloudAnalyser and CloudCentre enable visibility

Provides invaluable insights before moving to cloud.

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Airedale International 2014 training programme launched

Leading British manufacturer of precision air conditioning, IT cooling, chiller and comfort...

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ChannelCloud UK/Ireland achieves CIF certification for the third time

Cloud Industry Forum Code of Practice boosts CSP’s customer credentials.

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Videos

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

Creating good chemistry to cater for AI data centre power demands

Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

Backup storage architecture security and scale insights from ExaGrid

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...

Expert Opinions

Scaling responsibly for the future of UK AI infrastructure at Data Centre World, 2026

By Matthew Baynes, Vice President of Secure Power & Data Centres UK&I Schneider Electric.

AI in the SOC: why complete autonomy is the wrong goal

By Dan Petrillo, VP of Product at BlueVoyant.

Cooling AI Responsibly: A New Path to Water Resilience

New research shows water use by data centers worldwide will more than triple by 2050, impacting water-stressed regions the most. Water scarcity poses a material risk to data center operations and expansion....

Why AI data centres are becoming a critical infrastructure cyber risk

By Arik Diamant, Principal Solution Architect, at Claroty.

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