Digitalisation World

Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

Published in AI Digital Business

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

NEWS

Circular Computing launches Remanufacturing-as-a-Service

Published in Digital Business

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

NEWS

Ransomware attacks continue to increase

Published in Security + Compliance

20% of all reported attacks occurred in the last 12 months.

NEWS

KAUST selects HPE

Published in Storage + Servers

King Abdullah University of Science and Technology’s Shaheen III will accelerate scientific discovery and enable AI-at-scale through advanced modeling, simulation, analytics and neural network training capabilities.

NEWS

C&W Networks upgrades CFX-1 and EWC submarine cables with Ciena

Pan-Caribbean networks receive a 10-fold capacity boost for enhanced connectivity.

NEWS

BTS and BBIX form peering partnership

The partnership will accelerate the deployment of international peering services that support...

NEWS

Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all...

NEWS

Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

NEWS

Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

NEWS

Keysource provides Datum due diligence

Keysource was part of the team behind Datum Datacentres’ acquisition of Teledata UK, a colocation...

NEWS

Cloud trust in decline

Leaseweb Global has published the results of research revealing that over half (55%) of UK IT...

NEWS

Confidence grows in addressing hybrid security challenges

84% of IT professionals have some degree of confidence in their user access security systems to...

Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured...

Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

Assessing the state of the energy industry

Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...