NEWS
What is an AI strategy and how do you build one?

We now live in an age of AI implementation. AI has completely revolutionised the way we work, interact and go about our lives. By Michael Chalmers, MD EMEA at Contino

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NEWS
How to get started with AIOps

It can be stressful for IT Ops to manage, and AIOps is one solution coming to help IT improve system reliability and customer satisfaction while reducing some of the manual work. By Issac Sacolick.

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NEWS
How to train your AI algorithm

Successful AI algorithms are built on a foundation of training data, but sourcing data that fits your needs and meets volume requirements is harder than you might think. Particularly when it comes to developing AI-driven applications and smart voice assistants. Richard Downs, Director Northern...

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NEWS
Retail innovation – enabling the store of the future

How can brands leverage mobile and digital technology in-store to deliver new retail experiences? By Paul Lynch, Area Vice President & Managing Director, LiveArea EMEA

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NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade....

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Videos

Laurent Gil, President of Cast AI, discusses the findings of the company’s 2026 State of Kubernetes Optimisation Report, a comprehensive analysis of GPU, CPU, and memory utilisation across non-optimised...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Tim Collier, director and UK data centre lead at Turner & Townsend, explains what’s needed to build confidence in the industry and to deliver data centres on schedule, how to navigate heightened competition...

News

Paessler appoints Mav Turner as Chief Product Officer to strengthen its focus on IT and OT monitoring development.
Jonathan Berger is appointed by SonicWall to lead global channel strategies and enhance partner engagement.
Bitdefender has appointed Frank Koelmel as Chief Revenue Officer, aiming to enhance global business growth and drive go-to-market initiatives.
At the Huawei Innovative Data Infrastructure (IDI) Forum 2026 held on May 21, Yuan Yuan, Vice President of Huawei and President of the Huawei Data Storage Product Line, delivered a keynote titled "Data...