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AI Expert Opinions News Videos

NEWS
Bringing together Blockchain, Internet of Things and Artificial Intelligence: Turning Skynet into reality

Keith Bedell-Pearce, Chairman at 4D Data Centres, on Blockchain, IoT and AI.

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NEWS
Are Machines the New Face of Customer Service?

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
For enterprises the path to artificial intelligence is through robotic process automation

In the age of the fourth industrial revolution, business transformation has become synonymous with robotic process automation (RPA). RPA’s ability to rapidly drive the automation of business processes without disrupting existing enterprise applications has made it essential to any organisation...

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NEWS
Robots are giving us our jobs back

We’re on-the-go 24/7, but somehow the to-do list never seems to get smaller or easier. Everyone is juggling multiple tasks at any given time, and working hard to meet increasing pressures has become the norm way of living. But people are struggling to keep up, with 526,000 workers suffering from...

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NEWS
What will the New Year hold for the world of AI and ML?

2018 was huge for technology, but now that we’ve rung in the new year, it’s time to turn our...

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NEWS
The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri...

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NEWS
How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new...

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NEWS
How procurement can join the RPA and IoT movement

Organisational departments, from sales and customer service to HR, are reducing their reliance on...

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NEWS
Creating a Chain of Custody

The cloud has fostered incredible levels of innovation and new services that can be rapidly,...

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NEWS
No more spreadsheets: key considerations for SMBs adopting an end-to-end business management solution

For many small and medium-sized businesses, tracking financial and operational data is often done...

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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying...

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality...

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Videos

Orchestrating a renewable future

Wannie Park, CEO/founder of LG NOVA-backed PADO, an intelligent energy orchestration platform for data centres, discusses the power consumption pressures of the data centre sector, with renewables offering a...

Interview with Techbuyer at DCW 2026

Data Centre World 2026

Fire safety at scale: protecting modern data centre construction sites

Aaron Velardi, head of North American development at Ramtech North America, explains that, as data centre construction across North America accelerates, projects are becoming larger, faster and more complex...

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

News

Barracuda Networks announces cybersecurity advancements to enhance partner success

Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs, aiming to strengthen resilience across email, network access, and generative AI.

Capita expands AI skills programme in partnership with Multiverse

Capita enhances efficiency by expanding its AI adoption strategy with Multiverse, aiming to train more employees and embed AI-driven capabilities across the organisation.

Heimdal partners with Elovade as Nordic distributor for cybersecurity solutions

Heimdal appoints Elovade to enhance cybersecurity accessibility in the Nordics, offering streamlined channel support.

MCIM and autoLOTO introduce digital safety management for AI/HPC facilities

MCIM teams up with autoLOTO, aiming to enhance safety, governance, and operational intelligence in AI/HPC infrastructure

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