NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Emergency first aid in the case of total IT failure

By James Blake, Global Head of Cyber Resiliency GTM Strategy at Cohesity.

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NEWS
Managed Services to Take Centre Stage in 2024

By Richard Thomas, founder and CEO of Highlight.

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NEWS
How to deal with the modern CIO’s three biggest challenges

By Arthur Hu, SVP & CIO for Lenovo, Chief Technology and Delivery Officer for Lenovo’s Solutions...

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NEWS
Connecting Businesses in 2024: Five Trends to Watch

By Dr. Thomas King, Chief Technology Officer, DE-CIX.

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NEWS
Greater agility should go beyond technology and project management

By Kaustav Chatterjee, Director of Product Engineering at Tecnotree.

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NEWS
Hybrid working: three years on

By Eamon O’Doherty, Portfolio Director - Europe at Logitech.

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NEWS
Driving business innovation and growth with improved DevX

By April Hickel, VP, Product Management, Intelligent Z Optimization and Transformation (IZOT) for...

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Videos

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...
Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

News

Modular Mast Systems launches a new partner programme, aiming to expand its international footprint in telecom infrastructure and beyond.
Leostream Corporation partners with Jigsaw24 to extend their remote access platform across the UK and EU markets, targeting media, education, and commercial sectors.
Governments worldwide are implementing agentic AI to address workforce constraints and modernisation challenges, marking a strategic inflection point.
OutSystems acknowledges the real-world impact made by industry leaders harnessing Agentic AI at the Innovation Awards.