Putting the human aspect back into retailers' websites

By Andr? Hordagoda, co-founder, GoInStore.

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

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Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

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Videos

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...
In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...
Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

News

New reports indicate growing cyber threats for government sectors, underlining the urgency for integrated cybersecurity measures.
ScienceLogic introduces Skylar Advisor, an AI-native tool providing proactive, evidence-backed guidance for IT operations.
Daikin will participate in Data Centre World London 2026, taking place on 4–5 March at ExCeL London, where it will exhibit at stand B140.
Exploring the integration of micro data centres near substations to meet the rising AI demands with existing grid resources.