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Everything AI Expert Opinions News Videos

NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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To embrace automation, businesses must build trust in technology

Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots,...

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Adaptive computing platforms deliver efficient AI acceleration

AI has begun to change many facets of our lives, creating tremendous societal advancements. From...

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To realise transformation requires a cultural change

For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity...

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Enterprise multi-cloud: what needs to change in 2021

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a...

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AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the...

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Videos

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

News

nLighten strengthens its French presence with acquisition

nLighten acquires a data centre in Émerainville, reinforcing its sustainable infrastructure portfolio in Paris.

EPRI, NVIDIA, Prologis, and InfraPartners pilot micro data centres for AI workloads

Exploring the integration of micro data centres near substations to meet the rising AI demands with existing grid resources.

MSP Finance Team expands motorsport programme: new events for 2026

MSP Finance Team's motorsport programme is expanding in 2026, offering MSPs spaces for peer-led discussions and networking.

Unifying observability and feature management with Datadog Feature Flags

Datadog introduces Feature Flags, enhancing feature management by integrating it with observability for more efficient and safe software deployment.

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