Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Only UK managed services provider to offer customers a full view of their IT estate.
DiscountASP.NET enters the Platform-as-a-Service space with Snapp Systems, an elastic cloud hosting...
Latest SUSE Cloud also includes advanced VMware capabilities plus enhanced scalability, automation...
TCL’s new Pricing the Cloud 2 report finds that average cloud computing pricing for enterprises...
Expands network coverage and capacity in China.
Ingram Micro Europe continues to redefine the VAD model to fuel success of channel partners in the...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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