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The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

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INNIO and VoltaGrid team up for power generation deal

INNIO has secured an order from VoltaGrid, strengthening their collaboration on scalable power solutions for AI-driven data centres.

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iManage report highlights gap between AI adoption and knowledge maturity

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

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Illumio and Armis strengthen partnership to enhance IT/OT security

Illumio and Armis enhance their collaboration, focusing on improved IT and OT security through expanded platform features and strategic market alignment.

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Westcon-Comstor gains proofpoint services authorisation

Westcon-Comstor is now the first European distributor for Proofpoint professional services, expanding access to cybersecurity services for its partners.

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Enhancing broadband management with OBUSPA integration

OBUSPA's integration with prpl and RDK aims to accelerate service rollouts, enabling broadband providers to deliver streamlined home internet solutions.

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Alcatel-Lucent Enterprise launches cloud-based Rainbow Hospitality solution

Alcatel-Lucent Enterprise introduces Rainbow Hospitality, a cloud solution transforming...

Millennials lose over 80 hours yearly to outdated workplace tech

Technology should make our lives easier and our work more efficient. But that is not the case when...

Nearly 10% of working week wasted

Major productivity losses caused by digital friction but US and UK IT teams lack access to relevant...

Stonebranch releases Annual 2023 Global State of IT Automation Report

Cloud automation, self-service, and service orchestration are trending, according to year-over-year...

Digitale Gardermoen enters into strategic cooperation with Tieto

A collaboration group of Norwegian municipalities (DGI) has selected Tieto as its supplier of a new...

Digital transformation investment will continue in 2021

Transformation and investment remain common goals, but the best way to achieve them highlights...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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