NEWS

Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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NEWS

Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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NEWS

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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NEWS

Technology leaders examine IT's environmental impact

Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and educating employees on simple greener IT practices.

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CFOs refuse to waste precious dollars on IT investments that don’t “move the needle”; Want to cut spending on non-essential IT investments, including major ERP reimplementation and migration projects that lack clear value and strong ROI; Want to see their CIOs optimize existing technology investments.
65% of respondents say automation technologies only “somewhat effective” in providing all the data and context employees need.
A new report by the Capgemini Research Institute has found that financial services firms are lagging behind in digital transformation compared to other industry sectors. Financial services firms report falling confidence in their digital capabilities, and a shortage of the skills, leadership and collective vision needed to shape the digital future.
Digital Transformation Barometer finds better security needed to harness the positive potential of AI and mitigate risks of malicious attacks.
Operating globally as an ecommerce retailer and a high street fashion brand with over 350 stores internationally, River Island is a forward-looking company building on 60 years of heritage. Still privately owned by Bernard Lewis and his brothers in London, River Island wanted to ensure its historical brand leads trends in retail by introducing digital technologies into stores to improve overall customer experience.
Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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