Digitalisation World

Businesses turn to IT service providers during pandemic

Published in Digital Business

Research from Boston Consulting Group has revealed that COVID-19 has left businesses leaning on IT providers – with 79% of organisations requesting help from their IT service provider over the last year.

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Frontline workers overlooked in employee engagement strategies

Published in Digital Business

New research from Opinion Matters, commissioned by SocialChorus, the digital employee experience platform, has shown a stark disparity between desk-based/wired and frontline workers when it comes to Digital Employee Experience (DEX) with a fifth of HR and Internal Communications (IC) respondents admitting to focusing on employees in the office, and just 12% prioritising deskless workers. Furthermore, over a third (38%) of CIOs cited the difference in how wired and non-wired workers are treated...

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Metropolitan Police Service chooses Capgemini

Published in Digital Business

More agile IT service will help the UK’s largest police force to realize its digital policing vision.

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New report reveals crucial employee experience gap and the technologies critical to bridging it

Published in Digital Business

A new report from analyst firm Constellation Research has urged enterprises to adopt disruptive technologies and take advantage of a historic opportunity to transform employee experience.

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Financial Services must fix their missed opportunity

Published in Digital Business

Less than one-third (30%) of consumers believe the Financial Services firms they interact with now deliver a better digital experience than before the pandemic.

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