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Remote becomes reality

63% of IT executives say at least a quarter of their employees will continue to work remotely permanently.

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Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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The rise of the ‘business technologist’ and ‘hyperautomation’

As we move into 2022, the trends we see emerging will increasingly be geared towards delivering...

Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this...

Intesa Sanpaolo accelerates digital banking transformation

Italy's largest retail bank is first in the world to offer payment card PIN delivery by SMS, web...

Increase flexibility or risk failure, warns Canonical

Technology innovation key to retail brand loyalty.

Britain’s vision of becoming a global innovation hub threatened by AI skills shortages and lack of diversity in IT

Telehouse research discovers that nearly one-in-three (29%) IT decision-makers identify a skills...

Hitachi Energy completes Windows 11 migration

ManagementStudio's platform was utilised by Hitachi Energy to complete its recent Windows 11...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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