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Fujitsu transforms business operations for EDP, with four-year contract to provide multi-lingual Global Service Desk across 12 countries.
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The fortune 100 Company establishes a Service Integration and Management (SIAM) solution and improves not only costs and processes but also end-user experience.
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Organisations must not feel pressured to overhaul everything in their business at once on the path to digital transformation. This is according to Managed Service Provider Annodata, who argues that instead organisations should make strategic decisions based on the right platform choices that will ultimately bring value to their business.
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Despite the obsession with agility, efficiency, and productivity, the evolution of technology has outpaced critical work processes. A new report, “Mobile Keeps Business Moving Forward”, reveals a mobile-savvy workforce struggling with outdated processes and eager for methods that complement their mobile lifestyle. Organizations using time and task data to guide business decisions over-rely on old-fashioned methods including Excel spreadsheets (28 percent) and pen and paper (36...
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According to International Data Corporation's (IDC) latest study, tablets are among the top IT spending priorities for 2017 in European enterprises, with sectors such as education, hospitality, government, and transport ranking them among their top three priorities.
Read MoreNew research suggests Wales is developing a thriving digital economy.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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