Technology will determine which retailers will win as the retail market polarises

Customer experience is becoming a key competitive differentiator as the retail market polarises between those who maximise the time customers spend in contact with retailers and those who seek to reduce the buying process to a minimum.

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Major UK mortgage and savings provider selects Capriza

Yorkshire Building Society teams up with Capriza to power mobile customer strategy.

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NEWS

Automating enterprise integration

SnapLogic has announced 'industry-first' technology that applies machine learning to enterprise integration – dramatically changing the economics of cloud, analytics, and digital transformation initiatives.

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IT needs to play critical role in branch – says 97% of retailers

New research identifies gaps in resource, support and infrastructure.

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Digital maturity a long way off

95% of survey respondents are falling behind an elite set of competitors who are accelerating their digital business goals through IT Transformation.

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Tieto and Verisec collaborate on new e-identification

Tieto and Swedish digital security company Verisec have entered into an agreement to collaborate on e-identification for the public sector. Under the deal, Tieto will facilitate the integration of a new e-identification solution from Verisec and the different systems and services that are used by Swedish authorities, municipalities and county councils. The aim is to create a mobile, secure and user-friendly e-identification which makes day-to-day life easier for both citizens and...

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AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
New research reveals CIOs looking to automation and AI to bridge growing gap between limited IT...
A new study reveals that only 36% of European organisations are truly customer centric.
CIOs believe the internet of things, cloud computing and automation are changing the way companies...
Kony has been selected by Green Network Energy to accelerate its digital revolution and support...
Four in five executives around the world (84%) report having blockchain initiatives underway1, with...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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