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Zendesk acquires HyperArc to enhance AI-powered analytics

Zendesk extends its analytics capabilities by acquiring HyperArc, aiming to provide GenAI-powered insights to enhance customer intelligence.

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Addressing inequalities in AI access and training

The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with discrepancies in access to AI tools and training affecting women's and lower earners' opportunities.

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Addressing the UK’s trust gap in cyber risk management

CyXcel's research reveals that a lack of trust in third-party vendors leaves UK businesses exposed to escalating digital threats.

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The rise of AI in cybersecurity: insights from ISC2's 2025 Survey

AI adoption is transforming cybersecurity, reshaping roles, and influencing hiring, as highlighted in ISC2's latest AI Pulse Survey findings.

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Enhancing identity security with generative AI: Quest Software's strategic release

Quest Software's new AI enhancement cuts down investigation time and addresses rising identity threats effectively.

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Revolutionizing cyber readiness: Immersive's new AI-powered lab builder

Immersive unveils its AI-enabled Lab Builder to advance cybersecurity training by offering customizable simulations for both customers and partners.

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VMware helps with hybrid work

A majority of companies have implemented or plan to implement a hybrid work model moving forward....

GoTo reveals the key trends shaping IT priorities in 2023

Consolidation of technology to reduce the burden on IT, save money, and ultimately find new ways to...

Decision-makes question sustainability strategies

New enterprise survey from CCS Insight shows that 58% of decision-makers are concerned about their...

Westcon-Comstor expands distribution with UiPath for AI automation in Europe

Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and...

UK office workers hopeful about the “promise” of digital

The pandemic has boosted productivity but left half more fed up with work than ever before.

Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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