NEWS

Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70% think that current internal communication systems are preventing employees talking and collaborating effectively.

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European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of customers per day across Europe.

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BLOG

The Perfect Storm – digital, data, and changing business models

By David Clamp, Managing Director, Merlin Digital Consulting Ltd.

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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NEWS

Inertia threatens digital change

A new report released by Harvard Business Review Analytic Services in association with DXC Technology, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back.

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Cloud and edge platform provider Pulsant worked with voice and unified communications specialist...
Access to digital talent, complementary capabilities promise to catalyze growth.
Employees are optimistic about the rise of AI, machine learning and automation but concerned about...
More than double the number of larger businesses than SMEs see IT as successfully enabling...
Siemens launches study of 1,400 executives globally revealing regional, city and industry insights...
Non-value-added tasks prevent the strategic analysis CFOs need for better decision-making.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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