NEWS

Ilmarinen develops insurance services of the future with Tieto

Finnish earnings-related pension insurance company Ilmarinen has selected Tieto as partner in renewing the insurance processes and developing digital services for its business clients. By doing so, Ilmarinen can offer new device-independent digital services to its business clients with enhanced customer experience.

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BLOG

Skills shortage or skills wastage? Is your business squandering IT talent?

By Alvaro Hoyos, Chief Information Security Officer at OneLogin.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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NEWS

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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Kony has been selected by Green Network Energy to accelerate its digital revolution and support...
New digital-first product transforms the customer conversation beyond transactional chat...
Digitalisation World spoke to six technology experts from across different sectors, to get their...
For front-runners, inclusion and diversity practices constitute a source of innovation and...
Internal blame game costs average British ecommerce retailer £178,000 a year.
Multi-vendor ecosystem and agile delivery framework adopted to drive innovation and digital at...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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