Digitalisation World

Employees losing over three working weeks a year looking for IT support

Published in IT Management + Service

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

NEWS

Colt Technology Services enriches customer digital experiences with Blue Planet

Published in IT Management + Service

Automated assurance software rapidly resolves network issues and improves service reliability.

NEWS

Park Place Technologies introduces strengthened Professional Services Portfolio

Published in IT Management + Service

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

NEWS

New Relic launches global observability research

Published in AIOps IT Management + Service

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

NEWS

Helping to meet the hybrid work challenge

Published in AIOps IT Management + Service

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

NEWS

Severn Trent turns to IGEL OS

Published in IT Management + Service

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Employees losing over three working weeks a year looking for IT support

Colt Technology Services enriches customer digital experiences with Blue Planet

Park Place Technologies introduces strengthened Professional Services Portfolio

New Relic launches global observability research

Helping to meet the hybrid work challenge

Severn Trent turns to IGEL OS

Calero expands Technology Business Management leadership with VP appointment

Rubrik launches Technology Alliance Program

GoCanopy: AI-driven platform for real estate investment intelligence

SUSE launches cloud sovereignty assessment tool

GoTo transforms IT management with new remote monitoring & management tools

Kent Community Health NHS Foundation Trust selects Riverbed

Latest Video

Stephane Zantain on Customer Engagement