VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

Read More

VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read More

William Hill shares how AI and machine learning play a massive role in self-healing and the...
Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through...
Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service...
Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and...
Park Place Technologies has been on quite some journey, as the company has grown from its core...
Digitalisation World talks Virtual Desktop Infrastructure (VDI) and, in particular, the importance...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more