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Tech & Trends

NEWS

Machine identities outnumber humans 40,000 to 1

Cloud defenders are gaining ground as the cloud landscape comes into focus, with 92% of organizations operating without risky human users.

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NEWS

Generative and agentic AI set to transform customer service

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers still want a ‘human factor’.

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NEWS

Channel partners eye cloud growth but must upskill to seize opportunities

Survey of nearly 900 Westcon-Comstor partners across eight countries reveals a desire to develop cloud capabilities amid strong customer demand.

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NEWS

More than half of UK workers would leave their job due to overcomplicated IT systems

59% of UK employees in large businesses are feeling overwhelmed by workplace tech, with 65% of workers in the largest businesses wanting more simplified workplace technology.

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NEWS

ServiceNow to extend leading agentic AI to every employee

ServiceNow’s agentic AI and automation strengths plus Moveworks’ front‑end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation.

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NEWS

Talent shortage concerns drive shift to skills-based strategies

Workday has released “The Global State of Skills”, revealing a pressing challenge for businesses worldwide: More than half (51%) of business leaders are worried about future talent shortages, and only 32% are confident their organisation has the skills needed for long-term success.

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Wireless Broadband Alliance - Wi-Fi Predictions for 2025

The Wireless Broadband Alliance (WBA), the global industry body dedicated to driving the seamless...

Nebula pinpoints changing market dynamics for the rise in ‘Pay-as-you-go’

Global technology services firm launches remote managed services offering to the channel in...

Majority of UK IT decision makers fear exponential rise of data within their businesses

As demand for data-driven insights increases, data overload could render UK businesses...

Leaders in secure infrastructure access reduce the annual cost of security incidents by 90%

71% of “novices” perceive the threat of security incidents to be growing over time, compared...

Data modernisation investment crucial for AI success

Only 19% of communications service providers worldwide have fully implemented an integrated set of...

EU Data Act spurs SMEs to rethink cloud strategies

The EU Data Act is pushing SMEs and MSPs towards a multi-cloud, multi-vendor approach to mitigate...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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