Digitalisation World

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

Published in Vendor

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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From firefighting to frameworks: Helping MSPs scale with operational maturity

Published in Partner Vendor

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

VIDEO

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

Published in Partner Vendor

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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Why Proactive Cybersecurity Is Non-Negotiable for MSPs

Published in Vendor

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR adoption, addressing skills gaps, and how MSPs can turn cybersecurity into a trust-building, revenue-driving service.

VIDEO

Agentic AI, Data Security and Enterprise Productivity in 2026

Published in Vendor

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

VIDEO

Small Businesses at Risk from Cybersecurity Threats

Published in Vendor

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller businesses are increasingly at risk. Dor offers practical advice for SMBs looking to strengthen their cybersecurity posture in today’s rapidly changing environment.

Compliance as a Service (CaaS)

Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service...

Delivering an optimised digital customer experience

Emily Bristow, SVP Global Head of Professional Services at SS&C Blue Prism, discusses the use of...

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference,...

PAM platform promises positive disruption in the channel

Marcia Dempster, Vice President of Channels Americas and Global MSP at Keeper Security, discusses...

Addressing the challenges of storage for high performance applications

Jeff Whitaker, VP, Marketing and Product Strategy at Panasas, discusses the findings of a recent...

The 3 Rs define Netwrix’s channel expansion priorities

Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s...

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Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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