NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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NEWS

Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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NEWS

SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for success throughout their journey with offerings that match program maturity and business scale.

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NEWS

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages...
39% of employees who use business applications daily spend up to 30 minutes a day looking for...
Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Platform brings transparency, order, and greater access to the latest technology innovations for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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