“Automation in the 21st Century is all about agile thinking, lean delivery and great customer experiences,” said Kalyan Kumar, Senior Vice President & Chief Technologist at HCL Technologies. “Dynatrace is the industry leader in digital performance and the best technology to help our clients around the globe achieve these priorities more efficiently, through every application. Its unique breadth and depth made our decision to partner with Dynatrace an easy choice over competing solutions.”
HCL’s digitalization strategy orchestrates a unified experience across the user ecosystem to achieve agility, growth and profitability. Dynatrace empowers HCL to deliver best-in-class application performance to its customers in the following key areas:
· Know Your Digital User: HCL will leverage Dynatrace Synthetic and Real User Monitoring to empower digital business owners to drive more business and superior customer experience through better insights into their users’ mobile and web experience. · HCL Digital Services Monitoring Platform: This platform will leverage Dynatrace Ruxit as part of HCL ElasticOps for next generation, user-centric digital performance capabilities to optimize user experience and digital services operations within enterprises. “We are extremely pleased to partner with HCL. Our focus on digital performance squarely aligns with HCL’s digitalization strategy,” said John Van Siclen, CEO at Dynatrace. “In the digital economy, customer experience has never been more important and we look forward to helping HCL deliver superior digital experiences to their customers.”
