NEWS
Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.

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HPE delivers Unified Private Clouds and Data Platforms

New private cloud, storage, and data protection solutions simplify operations, strengthen resilience, and accelerate AI data pipelines.

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Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent...

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Decoding the AI productivity paradox in software development

Harness report finds that AI coding tools are being widely adopted in software engineering, with...

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Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as...

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Feedonomics launches ACE for agent-ready commerce in retail

Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for...

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NEWS
aconso Partners with Workday: enhancing HR document management

Aconso expands its integration with Workday to support HR document management, aiming to streamline...

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Alteryx supports data processing for marine environmental charity initiatives

By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data...

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Acceldata partners with ServiceNow

Integration with ServiceNow Data Catalog strengthens trust in the data powering enterprise...

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Featherless.ai raises $20M to expand open-source AI infrastructure and services

Featherless.ai has secured $20 million in Series A funding to expand its open-source AI...

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Embracing AI-driven shopping: the rise of Agentic catalog exports

Feedonomics’ Agentic Catalog Exports and their role in product data syndication across AI-driven...

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NEWS
Strategic partnership to enhance third-party risk management

Black Kite has partnered with Sayari to provide integrated corporate transparency and cyber risk...

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NEWS
Atlassian expands Its AI platform, introducing agentic workflows and new product suite

Atlassian has announced a series of updates across its platform, including expanded capabilities...

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Videos

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...
Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge...
Andy Bates, CISO/Chief Product Officer at StonesThro, explains how the company, working in partnership with Cornerstone, a leading mobile infrastructure services provider, has successfully executed a...
James Earl, CEO of Future Energy Networks (FEN), outlines how gas networks received well over 100 connection enquiries from data centre developers in 2024 and 2025. Published by FEN – the representative body...

Expert Opinions

By Sarah Beechey, Practice Leader Data Center & AI, SHI.
By Ad Vink, enterprise business leader - EMEA at Apx Data Centre Solutions.
Suneel Appan, Data Centre Sector Lead at Future Biogas, argues that the era of unchecked emissions claims is over, with credible net zero energy strategies now under intense scrutiny – especially for data...
Rethinking hydronic design with polymer piping systems is key to efficient, scalable, and durable D2C liquid cooling in high-density data centers.