NEWS
PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated incident response 9x faster than existing solutions.

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NEWS
ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search, workforce optimization for HR, and incident management enhancements to address security and operational risk.

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NEWS
DRYiCE iObserve powered by SolarWinds offers 'comprehensive observability'

Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity designed to enable organizations of all sizes and industries, no matter where they are on their modernization journeys.

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Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to automatically configure custom applications through its integration with F5.

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NEWS
HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

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NEWS
The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

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Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

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NEWS
TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

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NEWS
Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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NEWS
Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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NEWS
Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...

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NEWS
Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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NEWS
Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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Videos

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the...
Richard Eglon, CMO at Nebula, discusses the findings of the company’s latest report: ESG Unwrapped: Building a Sustainable Channel Community, which calls for collaboration, co-opetition and knowledge sharing...
Chris McKie, VP, Product Marketing Networking, Security & Risk Management Solutions, Kaseya, discusses the findings of the company’s recently published 2024 MSP Benchmark Report, with automation,...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...

Expert Opinions

By Ram Chakravarti, chief technology officer, BMC Software.
Anders Brejner, Investment Director and Enabling Solutions Lead at Circularity Capital, discusses the growing corporate demand for digital solutions which can unlock the commercial advantages of the circular...