Stela Udovivic, Director of Product Marketing, VMware Tanzu, explains how securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue.
John Gentry, Chief Technology Officer and SVP Business Development, Virtana, discusses how AIOPS provides end users with a ‘know before you go’ confidence in terms of how/when/where to move apps into the cloud (or not).
Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.
Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.
Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.
Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.
Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.
Gregg Ostrowski, Regional CTO at Cisco AppDynamics, explains how full stack observability offers many benefits to organisations struggling to make sense of complex, likely hybrid infrastructure, as they work towards digital transformation.
Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through the many opportunities available to the Channel, as end users are looking for a combination of technology choice and expertise in today’s hybrid world. Jeff also outlines the company’s Discover, Monitor, Support, Optimise (DMSO) solution, including the recent launch of the Uptime Partner Portal, alongside the partner-focused Uptime Program.
Eric Anthony, Director of MSP Community & Enablement at Egnyte, talks through the company’s enterprise content platform, which offers cloud content security, compliance and collaboration, as well as data lifecycle management; with MSPs having a major opportunity to leverage the Egnyte Platform to help their customers get to grips with the challenges and opportunities of managing unstructured data. Eric predicts that compliance in particular will grow in importance over the next few years.
Rackspace Technology has published the Multicloud Annual Research Report 2022 that finds that organizations are becoming more comfortable with more sophisticated “Cloud 2.0” technologies, even as they confront difficulties in hiring and retaining IT talent.