NEWS
Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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NEWS
Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition, perhaps, yet there’s plenty of evidence to suggest that many big businesses simply aren’t equipped to deliver large-scale IT projects on time and on budget. By Ritam Gandhi, Studio Graphene.

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NEWS
Big digital transformation mistakes

Digital technologies such as artificial intelligence, robotics and machine learning are promising big changes to the energy, chemicals and resources industry. To prepare, many businesses are embarking on digital transformation programs to enable their organizations to reap the benefits. However,...

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NEWS
Digital Experience Management is the Key to Business Success

Thanks to technological and social shifts, we live in a world focused on instant gratification. Take consumers’ approach to video as an example. They are no longer content to visit physical video stores, or wait for new episodes of their favourite shows to air on television on a weekly basis,...

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NEWS
Better, faster, stronger… cheaper – why now is the time to move towards ‘design for operations’ in the IT world

As businesses continue down the path of digital transformation, and do away with legacy systems,...

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NEWS
What does ‘digital transformation’ really mean?

Insight from Philip White, Managing Director, Audacia.

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NEWS
Democratizing Data

ABB’s Dave Sterlace examines the case for digitalization by exploring how the IT sector can...

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NEWS
IT and HR – Surprising Bedfellows

By Cyrus Gilbert Rolfe, EMEA MD, SocialChorus.

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NEWS
Digital transformation – why procurement needs to sit up and take notice

Procurement departments need to take centre stage in any digital transformation initiative, argues...

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NEWS
The speed of change in technology must be embraced, not feared

Last year, the number of UK businesses which entered bankruptcy hit a four year high, meaning one...

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NEWS
The truth about digital transformation

No-one is disputing the importance of hiring the right staff, keeping them engaged and boosting...

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NEWS
What does ‘digital transformation’ really mean in a workplace?

Digital transformation has become the latest buzzword bandied around boardrooms and, perhaps, has...

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Videos

Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as...
News and views from the recent DCA-organised Data Centre Transformation (DCT) 24 event.
Dina Knight, Chief People Officer, Logicalis, is accountable for all aspects of Logicalis’ and parent company, Datatec’s, people operations strategy from the board level down. In her role, Dina ensures...
Ciarán Forde, VP, Strategic Accounts & Alliances, Electrical Sector Sales - EMEA, Eaton, discusses the collaboration between Eaton and data centre design and build company CTS Nordics, which has recently seen...

News

Building on the successful collaboration in Germany, Infinigate will distribute Cloudflare across Austria, Switzerland, the Benelux region, France, the Nordics and the UK and Ireland.
AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
Kao Data, the specialist developer and operator of data centres, engineered for AI, has launched the Kao SEED Fund in Stockport.
EKINOPS has released its new PM_100HDF01 pluggable module for the Ekinops360 WDM optical transport system. Cost-optimized to address the growing demand for 100G at the network edge, the PM_100HDF also has the...