No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.
Read MoreAre corporates doomed to fail when it comes to taking on large IT projects? A radical proposition, perhaps, yet there’s plenty of evidence to suggest that many big businesses simply aren’t equipped to deliver large-scale IT projects on time and on budget. By Ritam Gandhi, Studio Graphene.
Read MoreDigital technologies such as artificial intelligence, robotics and machine learning are promising big changes to the energy, chemicals and resources industry. To prepare, many businesses are embarking on digital transformation programs to enable their organizations to reap the benefits. However,...
Read MoreThanks to technological and social shifts, we live in a world focused on instant gratification. Take consumers’ approach to video as an example. They are no longer content to visit physical video stores, or wait for new episodes of their favourite shows to air on television on a weekly basis,...
Read MoreAs businesses continue down the path of digital transformation, and do away with legacy systems,...
Read MoreInsight from Philip White, Managing Director, Audacia.
Read MoreABB’s Dave Sterlace examines the case for digitalization by exploring how the IT sector can...
Read MoreProcurement departments need to take centre stage in any digital transformation initiative, argues...
Read MoreLast year, the number of UK businesses which entered bankruptcy hit a four year high, meaning one...
Read MoreNo-one is disputing the importance of hiring the right staff, keeping them engaged and boosting...
Read MoreDigital transformation has become the latest buzzword bandied around boardrooms and, perhaps, has...
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