Many organisations have automated knowledge work processes powered by a range of technologies including Robotic Process Automation (RPA) and Artificial Intelligence (AI) and this will only continue to grow. By James Ewing, Regional Director UK & Ireland at Digital Workforce.
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Using SDM to eliminate traffic and bottlenecks in the delivery process. By Anders Wallgren, VP Technology Strategy, CloudBees.
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The term ‘customer experience’ has risen to prominence with the digitisation of services, particularly in the increasingly competitive and complex banking and telecommunications sectors. But in reality, customer experience is much more than a strategy to navigate a competitive landscape and...
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Technology advancements are changing the way employees work and where they work. By Matt Saunders, Head of DevOps at Adaptavist.
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Data growth has been on a steep trajectory, and IDC is expecting 103 zettabytes of data to be...
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History will show we are in the middle of an application explosion. Ten years ago, there were 52...
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Today’s business landscape has become increasingly complex, with geopolitical events like Brexit...
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As technology continues to become increasingly complex, organisations are being challenged to...
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The role of digital integration hubs to help meet new customer experience expectations. By...
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Trust is not just a buzzword of business, but an extremely important element to the success of any...
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Nowadays, most businesses – and their leadership – seem to be aware that digital transformation...
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There is a lot of talk about the impact of digitisation, the rapid technological change which is...
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