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Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
Read MoreBlue Coat Systems, Inc. says that 71 percent of hostnames appeared for just 24 hours. While the majority of these “One-Day Wonders” are the backbone for how Internet content is shared and delivered, the sheer volume provides cover for malicious activity, including communication to infected systems.
Read MoreG-Cloud services underpin the council’s move to new ICT delivery model to support £90m cost saving programme.
Read MoreNGD leads the way in balancing demand for power with responsible energy efficiency strategies.
Read MoreSteria is one of the first companies in the world to be awarded CarbonNeutral® certification for its data centres, recognising the growing environmental impact of IT services and customers’ need for solutions which reduce the carbon impact in their value chain, including both upstream and downstream emissions (Scope 3).
Read MoreNew Capgemini centre applies innovation of Social, Mobile, Analytics and Cloud technologies.
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Australian fism farming company Tassal looked at harnessing IT to make its business of growing salmon more sustainable and cost-effective. It invested in an integrated IT solution powered by Vertiv and Dell EMC for its business in Tasmania.
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