Logo

Digital Business

NEWS

BSH Home Appliances Group chooses Twilio

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.

Read More
NEWS

HCLTech to supercharge New York Giants and New York Jets fan experiences

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

Read More
NEWS

Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

Read More
NEWS

Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

Read More
NEWS

Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.

Read More
NEWS

Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work.

Read More

Approving customer applications in seconds

Successful solution developed for subscription service extending to all digital sales; Care by...

Pressure to impact revenue puts CIOs under immense strain

61% of CIOs say time spent on strategic planning increased in last 12 months.

Report examines 5G plans

Vertiv, together with technology analyst firm 451 Research, has released the report on the state of...

Businesses overhauling IT supply chains

Six months on, organisations seek digital resilience through diversity, with almost a third (27%)...

Delivering digital customer experiences easily

OutSystems solves one of the biggest problems facing developers today – quickly delivering...

A digital forerunner in urban planning and construction?

M-Files Corporation has announced the Finnish city of Vantaa as a customer.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more

© 2026 - Angel Business Communications Limited

Made with by Angels