Digitalisation World

Rising customer expectations makes “exceptional” the new service baseline

Published in AI Digital Business IT Management + Service

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

NEWS

Orbus Software and Lucid Software partner

Published in Digital Business

Combining iServer365 and visual diagramming enables faster data-driven decision making.

NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

Published in Data Analytics Digital Business

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

Published in AI Digital Business IT Management + Service

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

NEWS

Majority of IT professionals investing just 20% of their budget in IT management

Published in Digital Business IT Management + Service

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

NEWS

Customer behaviour is at centre of digital strategy

Published in Digital Business

Exclusive data reveals digital strategy focus for the next 12 months for leading brands.

Video promises 'enlightenment' for Europe's data centre users

A new animated video from the European Data Centre Association provides an education in the...

Channel partners failing to realise importance of sustainability credentials when winning new business

Survey reveals that 10% of channel respondents have failed to demonstrate sustainability pedigree...

Hitachi completes GlobalLogic acquisition

Hitachi has completed the acquisition of GlobalLogic Inc.pursuant to the terms of the definitive...

Edge computing drives innovation

Businesses are turning to the edge to help accelerate growth and drive business transformation.

CIOs face competing and complex priorities

Managing risk – from cybersecurity to vendor audits – remains a significant challenge that will...

Millennials lose over 80 hours yearly to outdated workplace tech

Technology should make our lives easier and our work more efficient. But that is not the case when...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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