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Freshworks launches Freshservice Journeys

Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions.

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NEWS

Gartner predicts over 40% of Agentic AI projects will Be cancelled by end of 2027

Over 40% of agentic AI projects will be cancelled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner, Inc.

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NEWS

AI use is outpacing policy and governance, ISACA finds

The majority (83%) of IT and business professionals in Europe believe employees in their organisation are using AI.

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NEWS

AI and offshore outsourcing on the rise

Whitelane Research, an independent organisation specialising in IT sourcing research across Europe, has released its 2025 IT Sourcing Study for the UK and Ireland. The report evaluates over 1,000 unique IT sourcing relationships and 1,100 cloud platform relationships, based on input from nearly 400 of the region’s largest IT-spending organisations.

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NEWS

Majority of UK IT decision makers fear exponential rise of data within their businesses

As demand for data-driven insights increases, data overload could render UK businesses operationally ineffective.

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NEWS

AI use is outpacing policy and governance

The majority (83%) of IT and business professionals in Europe believe employees in their organisation are using AI.

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OryxAlign to overhaul network infrastructure in London Retrofit

OryxAlign is set to revitalise the network infrastructure at Lower Marsh, London, focusing on...

Italian National Institute of Statistics maintains operations with Citrix

Organization leverages remote work solutions to deliver critical data to support policy makers,...

The DevSecOps adoption dilemma

GitLab survey finds organizations are optimistic about AI, but AI adoption requires attention to...

Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

Fourfold increase in GenAI deployments

The vast majority (80%) of organisations have increased their year-on-year investment in generative...

Hammerspace revolutionises AI data access with streamlined platform

Hammerspace unveils an innovative solution enhancing AI applications by leveraging existing data...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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