NEWS

Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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NEWS

Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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German clients will benefit from expanded Professional and Managed Services.
Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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