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LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to experience an outage so severe it will make national media headlines with 35% expecting job losses.
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HCL to transform the end-user experience and IT operations for Aperam through best-in-class services based on artificial intelligence and automation.
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Digital transformation, migration to the enterprise cloud and increasing customer demands have tech leaders looking to AI for the answer.
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New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.
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Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.
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New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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