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IT Management + Service

NEWS

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

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NEWS

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

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NEWS

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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NEWS

Paessler AG acquires Swiss technology company ITPS AG

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India. This strategic development comes in the run-up to IT-SA 2023 and marks another step in Paessler's ambition to offer its customers a diversified range of individual features for any infrastructure and monitoring objective.

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NEWS

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and Management offering.

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NEWS

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to accelerate productivity, improve experiences, and increase agility.

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Celebrating the SysAdmins that kept the industry moving through the pandemic

Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

Paessler launches new sensors to deliver better insights into server system health

Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...

Calero expands Technology Business Management leadership with VP appointment

Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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