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IT Management + Service

NEWS

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

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NEWS

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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NEWS

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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NEWS

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

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NEWS

Network and application performance visibility to drive business innovation

Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical to business growth.

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Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

Strengthening resilience: practical steps for a digital future

New research reveals UK businesses' evolving approach to resilience, highlighting reliance on AI...

Fast Trak suspension system for efficient on-site installations

Fast Trak is a prefabricated suspension solution supporting mechanical and electrical installations...

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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