“Linium’s specialized ServiceNow focus broadens Cognizant’s enterprise service management capabilities while complementing our own longstanding ServiceNow alliance,” said Malcolm Frank, President, Digital Business and Technology, Cognizant. “Creating more agile workflows in the cloud is a priority for our clients, and together with Linium, we can now provide world-class, enterprise-wide ServiceNow expertise to customise workflows for customers and employees. We look forward to Linium’s team joining Cognizant.”
“We are excited to join forces with Cognizant,” said Joe Burke, Co-Founder, Linium. “ServiceNow continues to gain market relevance, and by combining Linium’s skills and knowledge with Cognizant’s scale and rich expertise in cloud, digital engineering, automation, and other pivotal technologies, we will be well-positioned to capitalise on the market opportunities ahead.”
Since ServiceNow was established in 2004, Linium has delivered more than 3,500 successful engagements for digital platform development, customisation, and management services. Linium holds more than 300 ServiceNow certifications, and its dedicated teams focus on client engagements across a variety of industries including telecom, insurance, and technology. More than a third of Linium’s clients are Fortune 100 companies.
Cognizant and Linium bring numerous industry accolades to the combined ServiceNow practice. Linium received the 2019 ServiceNow™ Americas IT Workflow Partner of the Year and the No. 1 ranking in HFS Research’s Voice of the Customer in Top 10 ServiceNow™ Services Report 2019. Cognizant’s global ServiceNow practice was ranked No. 2 in the same HFS report and also named among the Leaders profiled in the Everest Group ServiceNow Services PEAK Matrix® Assessment 2021 published in October 2020. Approximately 25% of Fortune 100 companies are currently Cognizant clients.
Upon the close of the acquisition, Linium’s approximately 150 professionals will join Cognizant’s global ServiceNow practice. Headquartered in Albany, New York, Linium also has operations in Canada, India, and the UK.