Tata Consultancy Services has announced the renewal of its multi-year partnership with Marks & Spencer, extending a relationship that has lasted more than a decade. Under the agreement, TCS will continue to act as M&S’s technology partner as the retailer progresses its transition toward an omnichannel, data-driven operating model supported by modern technologies.
A key focus of the partnership is the application of artificial intelligence (AI) within M&S operations. TCS will draw on its retail domain expertise and AI capabilities to support improvements in future readiness, growth objectives and customer experience.
TCS will support M&S’s digital transformation by applying enterprise-scale AI and retail technology capabilities, with the aim of contributing to operational value and agility as part of its broader technology evolution.
TCS is a global IT services and consulting company established in 1968 and operates across multiple regions with a workforce spanning 55 countries. The company provides technology services to enterprise clients across industries, including retail.
Part of the Tata Group, TCS focuses on long-term value creation for stakeholders and delivers technology services globally. It is also involved in community initiatives and sponsorships of international sporting events, including marathons and endurance events.
