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Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
ISM makes it easier for businesses to efficiently manage software-defined data centres.
SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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