NEWS

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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NEWS

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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NEWS

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into one dynamic, easy-to-use solution.

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VIDEO

What does 2021 hold for the data centre industry?

DCS looks ahead to 2021 with Jim Hart, CEO, and Stephen Whatling, Chairman, Business Critical Solutions (BCS). Energy efficiency and sustainability, edge, investment, Brexit and skills are amongst the topics discussed.

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CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
German clients will benefit from expanded Professional and Managed Services.
The Now Platform Paris release accelerates digital transformation, helping to connect teams,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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