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Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...
Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
Helps customers unlock key insights to improve IT performance.
Rackspace Technology adds Joseph Vito to lead global alliance partnerships.
Major expansion in UK's AI programme offers free training to equip 10 million individuals with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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