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The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.
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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.
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AppDynamics Transform is a one-day virtual event that brings together technologists and thought leaders from disruptive companies at the intersection of application performance monitoring (APM), AI, cloud, and machine learning.
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Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes
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ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.
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Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical to business growth.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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