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Payara Services gains recognition in the Cloud Excellence Awards 2025 for its innovation in Java...
New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...
Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...
Palo Alto Networks' acquisition of CyberArk marks a significant shift, introducing Identity...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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