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With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...
Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...
Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...
ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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