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Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

Your.Cloud expands UK footprint acquiring Comm-Tech Voice & Data Ltd.

Your.Cloud acquires Comm-Tech to enhance TICTS sector expansion in the UK, marking a strategic move...

How CRS Technology Consultants used N-able to thwart a major ransomware threat

A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...

Centacare enhances disaster recovery and cyber resilience with 11:11 Systems

11:11 Systems partners with Centacare to enhance their disaster recovery infrastructure, aiming to...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service