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The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision

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NEWS

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.

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NEWS

Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

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NEWS

Red Hat bolsters Hybrid Cloud Automation

Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities with traditional and hybrid IT environments.

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NEWS

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research initiative in the State of Value Stream Management Report. The research is designed to establish a baseline for future reports on adoption trends in the digital value stream management market and investigate how teams are leveraging practices to measure and improve value flow and realization.

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NEWS

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences and optimize real estate planning, enabling productivity and flexibility in the new world of work.

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Opens up a new dimension of monitoring for IoT environments.
SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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